Important BYO Food / Drink Charter Information
-
Are glass bottles allowed onboard or just cans?
Glass bottles are allowed but consider bringing cans since they are lighter and safer since they won't smash.
-
Does the boat provide napkins/serviettes?
This is a consumable so we recommend bringing your own for BYO Charters.
+
Wharf Availability Advisory – Summer 2024/25
Wharf maintenance and limited wharf options in the CBD are causing challenges across the industry. This may lead to delays or limited availability at popular wharves.
CBD options: King St Wharf & Casino are popular however availability is limited.
Aquarium wharf is an option but please note delays can occur & boats may not provide extra time to compensate so we advise using other locations. Other wharfs that may experience unpredictable delays are Pirrama Park, Double Bay & Rose Bay.
+
Can you accommodate special dietary needs, allergies, or specific food safety concerns?
We do our best to work with our suppliers to accommodate various dietary requirements (e.g., vegetarian, vegan, gluten-free). However, because our food is sourced externally, we cannot guarantee a 100% nut-free environment or the complete absence of allergens such as gluten. We encourage you to let us know in advance about any serious allergies or dietary needs so we can liaise with our caterers.
If your charter is BYO (Bring Your Own) catering, please note that we are not responsible for the quality, storage, or safety of food or beverages brought on board by guests. We recommend following proper food-handling practices for any items you bring.
If you or your guests have any significant concerns or severe allergies, please contact us so we can discuss the best way to address them.
+
What is the bond for?
The bond is taken incase there are damages caused by your group during your charter.
The no.1 cause for bond claims is broken toilets so please tell your guests not to flush things like wipes or tampons down the toilets - just a small amount of toilet paper is Ok.
Vomiting around the boat will incur fees. Don't bring Sparklers, confetti balloons, glitter (candles by request only) as they will stain the boat.
+
Can we bring a baby? Is there an age limit? Are they counted as guests?
Yes babies are allowed onboard - there is no age limit. Yes, kids of all ages are included in your guest count.
If you have young kids coming, please let us know in advance.
Highlights of Terms of Service (please read the full version at link above)
Date Changes/Cancellations - your deposit is used to secure your booking with the boat owner so this can only be refunded (minus an admin fee) if we are able to find another person to replace your booking and if sufficient notice is given.
Weather - Cruises go ahead in wet weather on all boats that have shelter for all guests - your charter would only be cancelled if the skipper deemed the conditions unsafe. View some weather FAQs
here.
Please complete the required information highlighted above.
Please tick the orange boxes above to confirm you have read the relevant Vessel Rules.